For specific concerns, please ask for the Operations Assistant or Practice Manager. All communications will be returned within 48-72 business hours. All refills require 72 business hours. Late fees apply to late/missed appointments and cancellations.
- There is no fee if an appointment is canceled within 48 business hours of the appointment time, not including the weekends.
- There is a $175 cancellation fee for new patient/client evaluations if the appointment is canceled within 48 business hours.
PLEASE NOTE: IF YOU HAVE CONCERNS WITH DCFA'S POLICIES, PLEASE ASK TO SPEAK WITH THE OPERATIONS ASSISTANT OR PRACTICE MANAGER.
Our clinic is a healing environment. Aggressive behavior will not be tolerated. Examples of aggressive behavior include, but are not limited to:
- Physical assault
- Verbal harassment and abusive language (e.g., swearing)
- Sexual language directed at others, and threats of any kind
We do not tolerate ANY form of aggression. Incidents may result in removal from the clinic or other action.
Contact Information
- 8300 Quinault Drive NE Suite A, Lacey, WA 98516
- Call: (360) 350-4756
- Text: (833) 614-0740
- Fax: (360) 339-5338
- [email protected]
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Office Hours
Monday - Thursday: 9:00am - 5:00pm
Friday - Sunday: Closed
Crystal-Clear Views With Video Otoscopy
Video-otoscopy is a valuable tool in enabling our veterinarians to accurately diagnose and treat challenging cases of chronic ear infections in companion animals. In addition to grasping tissue, the dermatologist is able to enter the middle ear by performing a myringotomy (a small puncture in the ear drum) with specialized equipment.
Benefits and Features

- To optimize treatment of pets with chronic ear infections, Dermatology Clinic for Animals utilizes video-otoscopy. This procedure involves the use of specialized equipment which has a highly magnified camera lens used to examine the deeper parts of the ear canal, the ear drum, and the middle ear.
- Video-otoscopy is very helpful in identifying foreign objects and tumors in the canal, abnormalities of the eardrum, and infection of the middle ear.
- Instruments can be inserted through the video-otoscope to grasp or biopsy objects in the ear canal, or to flush debris out of the ear canal and middle ear.
- Video-otoscopy is helpful in treating chronic or severe otitis (ear infections). The ability to adequately visualize and clean the ear canals allows for the dermatologist to mechanically remove much of the debris, infection, and bacterial biofilm created in these complex conditions. Ultimately, this procedure allows for quicker resolution of ear infections and can dramatically improve the pet's quality of life. After the procedure, our doctors work diligently to identify the underlying cause of the ear infections with the goal to prevent such severe relapses in the future.