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For specific concerns, please ask for the Operations Assistant or Practice Manager. All communications will be returned within 48-72 business hours. All refills require 72 business hours. Late fees apply to late/missed appointments and cancellations.

• There is no fee if an appointment is canceled within 48 business hours of the appointment time, not including the weekends.
• There is a $175 cancellation fee for new patient/client evaluations if the appointment is canceled within 48 business hours.

PLEASE NOTE: IF YOU HAVE CONCERNS WITH DCFA'S POLICIES, PLEASE ASK TO SPEAK WITH THE OPERATIONS ASSISTANT OR PRACTICE MANAGER.

Our clinic is a healing environment. Aggressive behavior will not be tolerated. Examples of aggressive behavior include, but are not limited to:

• Physical assault
• Verbal harassment and abusive language (e.g., swearing)
• Sexual language directed at others, and threats of any kind

We do not tolerate ANY form of aggression. Incidents may result in removal from the clinic or other action.