For specific concerns, please ask for the Operations Assistant or Practice Manager. All communications will be returned within 48-72 business hours. All refills require 72 business hours. Late fees apply to late/missed appointments and cancellations.
- There is no fee if an appointment is canceled within 48 business hours of the appointment time, not including the weekends.
- There is a $175 cancellation fee for new patient/client evaluations if the appointment is canceled within 48 business hours.
PLEASE NOTE: IF YOU HAVE CONCERNS WITH DCFA'S POLICIES, PLEASE ASK TO SPEAK WITH THE OPERATIONS ASSISTANT OR PRACTICE MANAGER.
Our clinic is a healing environment. Aggressive behavior will not be tolerated. Examples of aggressive behavior include, but are not limited to:
- Physical assault
- Verbal harassment and abusive language (e.g., swearing)
- Sexual language directed at others, and threats of any kind
We do not tolerate ANY form of aggression. Incidents may result in removal from the clinic or other action.
Contact Information
- 8300 Quinault Drive NE Suite A, Lacey, WA 98516
- Call: (360) 350-4756
- Text: (833) 614-0740
- Fax: (360) 339-5338
- [email protected]
-
Office Hours
Monday - Thursday: 9:00am - 5:00pm
Friday - Sunday: Closed
Payment Options
Insurance
Trupanion pet insurance helps cover the cost of unexpected illnesses and injuries, so you can focus on your pet's care rather than the bill. We offer direct filing with Trupanion, meaning claims can be submitted on your behalf at the time of payment — no waiting for reimbursement.
Learn More
Finance
CareCredit is a healthcare credit card that lets you pay for veterinary care over time with flexible financing options and convenient monthly payments — so your pet gets the care they need without financial stress.
Apply Now