For specific concerns, please ask for the Operations Assistant or Practice Manager. All communications will be returned within 48-72 business hours. All refills require 72 business hours. Late fees apply to late/missed appointments and cancellations.
- There is no fee if an appointment is canceled within 48 business hours of the appointment time, not including the weekends.
- There is a $175 cancellation fee for new patient/client evaluations if the appointment is canceled within 48 business hours.
PLEASE NOTE: IF YOU HAVE CONCERNS WITH DCFA'S POLICIES, PLEASE ASK TO SPEAK WITH THE OPERATIONS ASSISTANT OR PRACTICE MANAGER.
Our clinic is a healing environment. Aggressive behavior will not be tolerated. Examples of aggressive behavior include, but are not limited to:
- Physical assault
- Verbal harassment and abusive language (e.g., swearing)
- Sexual language directed at others, and threats of any kind
We do not tolerate ANY form of aggression. Incidents may result in removal from the clinic or other action.
Contact Information
- 8300 Quinault Drive NE Suite A, Lacey, WA 98516
- Call: (360) 350-4756
- Text: (833) 614-0740
- Fax: (360) 339-5338
- [email protected]
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Office Hours
Monday - Thursday: 9:00am - 5:00pm
Friday - Sunday: Closed
Tiffany Ragland
Customer Service Representative
Hi, my name is Tiffany Ragland, and I am a Customer Service Representative at Dermatology Clinic for Animals. I am passionate about providing high-quality care and helping my patients feel comfortable and confident in their treatment.
Personal Hobbies and Interests
Outside of work, I love reading and anything fiber-related — I spin, weave, knit, crochet, felt, sew, make lace, and embroider. At home I have two senior dogs who still act like puppies, a Boykin Spaniel named Pixel and a Cavalier King Charles Spaniel named Guinness, along with three cats named Felicia, Ghost, and Riku.
Favorite Part of My Job
My favorite part of the job is talking with all the pet parents and getting to know them and their pets, as well as working with the animals themselves.
Why I Chose This Profession
Before I entered veterinary medicine, I owned a farm and cared for alpacas, goats, livestock guardian dogs, and horses. We had to sell our farm in 2020, but I knew I wanted to continue working with animals.
Education
I earned an Associate Degree in Accounting from William Rainey Harper College in Palatine, Illinois, completing my studies from 1998 to 2000. I later studied Linguistics and Medieval Literature at Middle Tennessee State University from 2023 to 2024.
Work History
I worked as a mobile dog groomer during COVID before entering veterinary medicine in 2023. As a Clinic Assistant with PetIQ's mobile vaccination clinic in Murfreesboro, TN, from October 2023 to January 2026, I checked clients in and out, held pets while services were administered, gave vaccines, performed blood draws for tests, trimmed nails, and otherwise assisted the veterinarians I worked alongside.